Privacy Policy

Last updated: [14/10/2025]

1. Introduction

This Privacy Policy explains how Ruby Accountancy Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or use our services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Ruby Accountancy Ltd is the Data Controller for the purposes of data protection law.

2. Information We Collect

We may collect and process the following personal information:

Name, address, and contact details
Email address and telephone number
Business or company name and registration details
Financial or tax-related information provided for our services
Records of communication (emails, messages, phone calls)
Website usage data (cookies, IP addresses, browser type)

3. How We Use Your Information

We use your personal data to:

Provide accounting, bookkeeping, tax, and related services
Communicate with you about your account or enquiries
Meet our legal and regulatory obligations (e.g., HMRC, AML requirements)
Maintain business records and improve our services
Send updates or information you have requested (with your consent)

We will only process your personal information where we have a lawful basis, such as contract performance, legal obligation, or legitimate interest.

4. Data Sharing

We may share your information with:

HMRC or Companies House (where legally required)
Our professional advisers, software providers, and contractors (only as necessary)
Law enforcement or regulatory bodies if required by law

We will never sell your data to third parties for marketing or any other purpose.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law — typically six years after the end of a client relationship, in line with HMRC record-keeping requirements.

6. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure.
All electronic data is stored securely and access is restricted to authorised personnel only.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal obligations)
Object to or restrict processing
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise your rights, please contact us using the details below.

8. Cookies

This website may use cookies to enhance user experience and analyse site traffic. You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly without them.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Ruby Accountancy Ltd

Email: info@rubyaccoutancy.co.uk

Telephone: 07756648291

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.